FAQ's

1. What materials do you use?

We use high-quality metals including stainless steel, gold-plated alloys, sterling silver (for selected items), premium pearls, and durable stones. Each product includes material details on its page.

2. Will the jewelry tarnish?

With proper care, Bellara pieces are designed to resist tarnishing. Avoid water, perfumes, and chemical exposure to keep your jewelry shining longer.

3. Do you ship internationally?

Yes! Bellara offers worldwide shipping. Delivery timelines will vary by country.

4. How long does delivery take?

• Domestic: 3–7 business days

• International: 7–15 business days
  Shipping times depend on location and local customs procedures.

5. How can I track my order?

Once shipped, you’ll receive an email containing your tracking number and link.

6. What is your return policy?

We accept returns for unused items within 14 days of delivery.
For hygiene reasons, earrings cannot be returned unless defective.

7. What if I receive a damaged item?

Please contact us within 48 hours with photos, and we’ll replace the item at no cost.

8. Can I cancel or change my order?

Orders can be changed within 12 hours of placing them. After shipment, changes cannot be made.

9. How do I contact support?

Email us at support@bellara.com, and our team will respond within 24 hours.